Read our case study on how Ashley Timber, implemented a new connected EPOS system to help with company growth. A key requirement was that the EPOS solution could display prices within the system with net VAT, for trade customers. Find out how they achieved that below.
Ashley Timber Is A Timber Merchants In Tyne & Wear.
— Book Your EPOS Demo Today–
Fill out your details and we’ll contact you to book a no obligation demonstration of KCPOS to show you how your business could enhance customer service with a new EPOS solution.
Established in 1989, Ashley Timber has over 20 years’ experience supplying timber, sheet materials, fencing, decking and hardware. Targeting retail and trade customers from their store in South Shields, Ashley Timber’s ethos of high quality as well as value has allowed them to build up a solid, loyal customer base, not only for the quality of goods but for the excellence of their customer service.
As the company expanded, they decided to upgrade to Opera II. This enabled them to manage their accounting processes more efficiently and gave them the functionality their growing business needed. Soon after, Ashley Timber decided to consider an EPOS system which they wanted to integrate with their existing Opera II package.
Ashley Timber needed a system which could easily differentiate between trade and non-trade customers at the touch of a button.
As the company sell to both retail and trade customers it was important that the system was able to switch between retail and trade modes quickly and easily. A key requirement was that the EPOS solution could display prices within the system with net VAT, for trade customers. The system also needed to be able to print A4 delivery invoices for these customers whilst also having the ability to print small standard receipts for retail customers.
We help businesses across the UK keep their EPOS connected so they can easily manage their business and focus on growth.
If you’re struggling with the challenges of separate manual processes from the till, to stock, to entering in accounts information and creating reports, reach out to us to discuss your current processes and find out how KCPOS can help you connect all areas of your business together in one solution.
Our advice and guidance is always free and we’re happy to talk to any business, no matter what stage of the thought process they’re going through. We have built our business on the values of trustworthiness and passion and will happily provide assistance to you, so if you want a chat, just get in touch.
Request A Free Demo
As KCPOS integrates with Opera II as standard, this was the natural solution for Ashley Timber. All three tills we’re installed at Ashley Timber’s premises in South Shields and each integrates with one another and with their existing Opera II accounting package. KCPOS transactions are now being directly entered into Opera II with no re-keying required.
During the review of the systems Ashley Timber had in place, it was identified that there was a need for a fully integrated system.
Since KCPOS has been implemented, Ashley Timber has seen dramatic improvements in their business processes. Orders can now be processed much faster and both trade and retail customers can be dealt with more efficiently, which means in store queues are kept to a minimum whilst sales remain high.
Staff at Ashley Timber had basic KCPOS training and have since found the system extremely user friendly
We’re so confident with our solution, that we’d welcome you to go and talk with some of our wonderful customers. We’ve got live sites all over the UK in all different industries. What makes us unique is being able to fit our solution around your business.
Having been created by a leading developer in integrated EPOS for over 40 years, KCPOS represents a very robust and tried and tested solution.
Request A Demo